Epson EcoTank ET-2850 driver download and error-code troubleshooting

2026-11-13Epson ET-2850

This guide is based on Epson’s US support entry for ET-2850 (product ID C11CJ63202) and that model’s User’s Guide. Do not apply ReadyPrint subscription messages from the similarly named ET-2850U to this ET-2850.

Official ET-2850 driver downloads

The button opens Epson’s exact ET-2850 support page. Confirm your country/region and operating system, then select the print driver or scanning software you need. The listing can vary by selection; this guide does not claim a fixed package version or universal OS support.

Open official Epson ET-2850 drivers and support files

Distinguish ET-2850 from ET-2850U

Product and support: Epson ET-2850 product page and Exact ET-2850 support/download page

Official references: ET-2850 User's Guide PDF · Epson status-message FAQ (exact model identification).

USB, router Wi-Fi and Wi-Fi Direct

The User’s Guide treats Wi-Fi infrastructure mode, Wi-Fi Direct (Simple AP), WPS and changing USB to Wi-Fi as separate procedures. First identify whether the computer and printer are on the same router network or the computer is connected to the printer’s Direct network. A mismatch between the physical route and the installed print queue can prevent computer printing without a printer-side fault.

Official references: ET-2850 User's Guide PDF · Epson status-message FAQ (Wi-Fi contents and connection changes).

Wireless setup messages: I-22, I-23 and I-31

Message / 메시지What it indicates / 의미Next check / 다음 확인
I-22The display is asking you to continue with the router/access point WPS button or its on-screen settings. It is a setup prompt, not by itself a printer fault.If you chose the WPS button method, start WPS on the router.
I-23Enter the WPS PIN shown on the LCD in the router or computer within two minutes. If it times out, use the new code shown by the printer.Do not reuse the expired PIN; read the current LCD code.
I-31Run the installer and follow its prompts to configure the wireless connection from the computer.Recheck that the selected support files match your region and OS.
I-41Epson reports that Paper Setup Auto Display is disabled, which prevents AirPrint use.Enable Paper Setup Auto Display in the control-panel settings as described in the manual.

Official references: ET-2850 User's Guide PDF · Epson status-message FAQ (FAQ codes and manual AirPrint/WPS topics).

LCD errors and status codes

Message / 메시지What it indicates / 의미Next check / 다음 확인
E-01Printer error.Power-cycle; if it continues, check for a paper jam. Contact Epson if no jam is present and the error remains.
E-02Scanner error.Power-cycle the product; use Epson support if it persists.
W-01Paper jam.Remove the jam following the LCD prompts and then press the indicated button. Power-cycle only if the message remains.
E-11Ink pad replacement is required.Ink pads are not user-replaceable. Contact Epson or an authorized service provider.
W-11An ink pad is nearing the end of its service life. Epson says you can press OK to continue printing.Follow Epson’s service guidance for continued use and replacement; do not bypass the service alert with an undocumented reset.
I-60A computer-compatibility notice for Scan to PC (WSD).Check the Windows language/version scope listed in the manual. Do not treat this WSD notice as a general print-driver fault.
Recovery Mode / Update FirmwareThe firmware update failed.Epson directs users to retry the update over USB and contact support if it persists. This is distinct from a print-driver update.

Official references: ET-2850 User's Guide PDF · Epson status-message FAQ (exact ET-2850 status table; ink pads are not user-replaceable).

Separate feed jams from blank pages

For feed or multi-feed trouble, place flat, fresh paper in the center of the rear feeder and align the edge guides. Epson suggests trying more sheets if a jam occurs with only one or two sheets, and using fewer sheets for two-sided printing. Match the control-panel and computer paper size/type to the stock.

Official references: ET-2850 User's Guide PDF · Epson status-message FAQ (exact-model paper feed FAQ).

Ink-pad service alerts are not a driver reinstall problem

E-11 means replacement is required; W-11 warns that service life is nearing its end. Epson states that these pads are not user-replaceable. Clearing a print queue or reinstalling the driver is not the documented fix for this hardware service alert.

Official references: ET-2850 User's Guide PDF · Epson status-message FAQ (exact Epson ink-pad note).

Separate printer output from computer printing

  1. Record any LCD message and the actual connection status first.
  2. For blank output or missing lines, use the model manual’s nozzle-check and print-quality procedures.
  3. If the printer’s own check is normal but computer jobs fail, compare the selected queue, USB/Wi-Fi route and paper settings, then select the matching OS files from the exact ET-2850 support page. ET-2850 driver guide

Official sources and verification scope

Verified 13 November 2026. Reviewed Epson’s exact US ET-2850 support page, the model User’s Guide and ET-2850 FAQs. This guide did not test current package versions, installation or physical printing. Regional support listings can differ; use the button to select your country and OS.