Inspect the jobs
Check the first failed job and pause status. A cancelled job must be submitted again.
Find the scope
Compare a small test page and another application. A single failing file points to that document or app; universal failure suggests connection, spooler or driver issues.
Check the service and driver
Use Windows troubleshooting and official spooler guidance. For repeated crashes, check model and OS compatibility.
Find the matching model driver
Open model causes and driver list →
Official reference: Operating system support guidance · 2026-10-10