Isolate the connection
Power on the printer. Test another data cable and USB port, without a hub.
Separate detection from printing
If the USB device itself is absent, investigate the connection first. If it is detected but unavailable as a printer, check the driver.
Follow the model instructions
Connect the USB cable at the point specified by the manufacturer installer; the sequence varies by model.
Find the matching model driver
Open model causes and driver list →
Official reference: Operating system support guidance · 2026-10-10