HP ENVY 7645 All-in-One (E4W44A) driver download and eight print/scan checks

Use the manufacturer's support page to confirm the exact model and operating-system version before downloading.

ENVY 7645 · product E4W44A

HP’s product listing names this model ENVY 7645 e-All-in-One Printer, product E4W44A. The older short and All-in-One Printer listings on this site describe the same model. This representative guide brings their driver and troubleshooting information together. Check the full label on your own printer.

The current exact-model US specifications list Ethernet and Wi-Fi 802.11b/g/n; the router-wireless footnote specifies 2.4 GHz and excludes wireless direct. A PC on another band can still use the same reachable LAN. This is separate from Wi-Fi Direct and from current software compatibility.

Exact manufacturer destination

HP ENVY 7645 drivers

Open official ENVY 7645 downloads

Verify the HP heading says ENVY 7645 and model6779508. The shared package name is ENVY 7640 series because HP lists it on this exact product page.

Checked 2026-10-12 with Windows 11 selected: Full Feature Software and Drivers 40.15.1230, 90.2 MB, and Basic Driver 40.15.1230, 54.3 MB, both 2021-11-24. HP Easy Start 17.6.14, 26.5 MB, 2026-09-25 requires Internet for driver installation. Universal Fax Driver 8.2.89 is a separate component, not a replacement print/scan package.

Read each package detail for your actual OS and processor. This listing is not an installation or ARM, current macOS or Linux compatibility test. Check scan components separately. Follow the selected installer connection prompt; do not substitute firmware for a driver.

Which connection is in use?

The exact-model manual listing maps the ENVY 7640 series guide c04426138. Its rear diagram distinguishes Ethernet, PC USB and phone ports 1-LINE/2-EXT. Wi-Fi and Wi-Fi Direct are different routes. The automatic duplex printing description does not establish automatic two-sided ADF scanning. Manual p.4 (PDF 10) · Manual p.84 (PDF 90) · Manual p.23 (PDF 29)

Start with a standalone quality report

Load unused white A4/Letter plain paper. On the printer choose Setup → Reports → Print Quality Report. Compare its colour/black boxes with the PC print. A failed device report points first to the printer/paper/supplies; a good report with failed PC output shifts attention to the connection, queue and software. Manual p.105 (PDF 111)

Four wireless-light states

The blue wireless indicator is separate from the rear green power light. Do not convert its blink rate into a numerical fault code. Manual p.4 (PDF 10) · Manual p.5 (PDF 11)

ConditionCheckGuide
Solid blueWireless connection established; still compare the active PC queue/address.Manual p.5 (PDF 11)
Slow blinkWireless enabled but not connected to a network.Manual p.5 (PDF 11)
Fast blinkWireless error: read the actual display message.Manual p.5 (PDF 11)
OffWireless disabled; Ethernet also disables wireless and its light.Manual p.84 (PDF 90)

Six selected documented messages

These labels come from Appendix C, Errors (Windows). Actual display/software wording can differ. “Printer failure” asks you to preserve the code actually shown; this guide does not invent a number.

ConditionCheckGuide
Low on inkEstimated supply warning; prepare a replacement, judge actual quality.Manual p.166 (PDF 172)
Ink cartridge problemCheck the identified cartridge, correct slot, seating and compatibility.Manual p.168 (PDF 174)
Paper size mismatchMatch loaded paper size/type to the app and driver settings.This model driver guide · Manual p.171 (PDF 177)
Door openClose all doors/covers securely; persistent detection needs support.Manual p.177 (PDF 183)
Printer failureFollow the power-cycle procedure; persistent fault: record the actual code for HP.Manual p.176 (PDF 182)
Paper too long to auto-duplexUse supported media; manual odd/even printing only if the application supports it.Manual p.182 (PDF 188)

Eight causes to check

Use the device test first. The queue row is a common PC check; the other routes cite this mapped manual or the exact current download page.

ConditionCheckGuide
Device report also failsRead the display and inspect paper, covers and supplies before PC software.Device test
Offline or changed networkCompare the configuration report with the current queue and reachable LAN.Network check
USB not recognizedUse the rear PC USB connector and compare a known-good cable/port.USB check
Wrong model, OS or missing softwareDevice report works but PC printing fails: select exact model6779508 and your OS.This model driver guide
Job stuck or pausedCommon PC check: inspect the first failed job, pause and correct printer selection.Queue help
Blank/streaked printCompare the standalone quality report before using maintenance.Quality check
Printing works but scan failsCheck the scanner component, running software and Scan to Computer enablement.Scan check · This model driver guide
Paper-size or duplex-only failureCompare paper size/type and supported two-sided media; not an automatic driver fault.This model driver guide · Manual p.171 (PDF 177) · Manual p.182 (PDF 188)

Sleep Mode: idle timing and the panel menu

· The manual says Sleep Mode reduces power use. Its initial setting describes a newly set-up printer, so check the value on your own device.

ItemManual guidance
After initial setupSleep begins after five minutes without activity.
Panel choicesAfter 5 minutes, After 10 minutes or After 15 minutes.
  1. On the Home screen, touch Setup.
  2. Open Preferences, scroll and select Sleep Mode.
  3. Record the existing value; choose the intended 5, 10 or 15-minute interval on the actual panel.

Common check after an idle-period complaint: inspect actual power and panel state, then use the printer-only report. If the printer works but the PC job fails, compare the ENVY 7645 driver and queue.

Official user guide: Sleep mode, printed 17 / PDF 23

Network report and Ethernet interaction

Setup → Reports → Network Configuration Report prints the network configuration. Wireless → Settings → Print Reports → Wireless Test Report tests wireless. Ethernet automatically disables wireless and its light; this can be normal when using wired networking. Compare the report IP/SSID with the selected PC queue and the same reachable LAN/subnet. A blue light does not prove that a particular PC can reach the printer. Wi-Fi Direct is a separate connection. Do not publish report passwords/IP/MAC information or change gateway/firewall settings blindly. Manual p.87 (PDF 93) · Manual p.84 (PDF 90) · Manual p.82 (PDF 88)

If the router name or password changed, follow the Wi-Fi reconnection steps.

Reconnect the ENVY 7645 after a router change

  1. Connect the computer to the new router and check the network name (SSID) and password. If switching the printer to Wi-Fi, unplug its Ethernet cable first. Plugging in Ethernet turns off the printer’s wireless function.
  2. On the printer screen, open Wireless → Settings → Wireless Settings → Wireless Setup Wizard. Select the new router’s network and follow the prompts to enter its password. The wizard joins the router. For printing without a router, the printer has a separate Wi-Fi Direct menu.
  3. Check the network name and IP address on the Wireless Test Report. Confirm that the printer and computer are on the same network, then try a one-page print job.

If the report shows the new network and only the computer fails to print, check that its print queue points to the printer on the current network. See the ENVY 7645 driver guide if you need to add the printer again.

HP manual checked 2026-11-09 · Wireless Setup Wizard · Wireless Test Report

Embedded Web Server: local addresses and Internet access

  1. Read the printer IP under its Wireless icon or print its Network Configuration Report.
  2. Enter the assigned printer IP or hostname in a supported browser’s address bar; use your printer’s address, not the manual’s example.
  3. Inspect status first. Some viewing or changes require a password; ask the administrator if unknown.
CheckMeaning / next check
No InternetLocal EWS can still open; some features remain unavailable.
PathEWS supports network or Wi-Fi Direct access. Check the active printer connection.
PC jobsEWS access does not prove printing works. Common PC comparison: USB / queue and this model’s driver guide.

EWS: printed89 / PDF95 · Address and access: printed90 / PDF96

Manual checked 29 October 2026: model-linked series guide, printed pages 89–90. Check current OS and driver availability through the official download link above.

Rear USB and the active queue

Common PC check: compare the actual rear PC USB cable/port and selected printer instance. If the device prints normally but the OS fails to recognize it, use This model driver guide after checking OS/architecture. The telephone ports are not USB or Ethernet. Manual p.4 (PDF 10)

Use the quality report to choose cleaning or alignment

Print a quality report from the printer on unused white A4 or Letter paper. Inspect its color blocks and alignment lines before comparing it with a job sent from the computer.

  1. Color blocks have white streaks, faded patches or missing areas. Go to Setup → Printer Maintenance and run cartridge cleaning. HP’s support article calls the option Clean Cartridges. The user guide calls it Clean Printhead. Check the new report after each pass. Continue to the next level if defects remain, and stop once the print looks acceptable.
  2. Color blocks look normal but the alignment lines are crooked or disconnected. Run alignment from the same maintenance menu. HP’s support article calls it Align Printer, while the user guide calls it Align Printhead. Follow the on-screen prompts.
  3. The report looks normal but only Windows jobs lack color. Check the print preferences for Print in Grayscale or Black Ink Only. If the job still lacks color after selecting color, check the printer queue and use the ENVY 7645 official driver guide. Windows print settings in the manual

Low-ink warnings are estimates. If the output is still acceptable, the warning alone does not require immediate cartridge replacement. If cleaning leaves the same defects on the report, contact HP support.

Alignment instructions · Report and cleaning instructions · Low-ink warning

Cartridge recognition errors: contacts and prompt reinstallation

Printed p.98 first calls for reseating in the correct slots, then contact cleaning if necessary. Use this procedure for the actual cartridge error shown on the display.

  1. Confirm the guide’s power-on starting condition, open the access door and remove only the cartridge identified by the error message.
  2. Hold the cartridge by its sides, bottom upward, and locate the small gold-colored electrical contacts.
  3. Clean only the cartridge contacts using the cartridge method below, then use the separate carriage method on the matching contacts inside the printer.
  4. Reinstall the cartridge in its correct slot as soon as possible, close the access door and check whether the message has cleared.
  5. If the message remains, follow the guide’s off/on step. For normal shutdown, use the On button and wait for its light to go out. If the fault persists, consult cartridge-replacement guidance or HP support.
PartManual method
CartridgeWipe only the small gold-colored electrical contacts with a damp lint-free cloth. Keep ink or debris from spreading elsewhere on the cartridge.
CarriageLocate the matching gold-colored bumps inside the print carriage. The guide specifies a dry swab or lint-free cloth for these contacts.

Complete cleaning within a few minutes and reinstall promptly. The manual advises against leaving cartridges outside the printer for more than 30 minutes because this can damage them.

Official contact diagram: printed p.98 / PDF p.104 · Normal shutdown / drying precautions: printed p.80

Single-cartridge mode · Print quality / automatic cleaning · This ENVY 7645 driver

Contact cleaning and the panel’s Clean Printhead routine are separate procedures. If the device report works but only host jobs fail, use the existing connection and driver checks.

Contact evidence checked 25 October 2026: the PDF matches c04426138 previously linked by exact ENVY 7645 support. Earlier identity, software, scan and cartridge verification dates are retained. No physical cleaning, printing or settings change was performed.

Single-cartridge mode: distinguish one cartridge from a two-cartridge warning

This follows printed page77 (PDF83) of the ENVY 7640-series manual mapped by the exact ENVY 7645 support record. Distinguish low ink, cartridge recognition and PC-only printing trouble.

  1. Compare the actual installed cartridge count with the displayed single-cartridge message. The manual says removing one cartridge from the carriage starts this mode automatically; document/photo copying and computer printing are supported in that mode.
  2. If two cartridges are installed but the message remains, check that each protective plastic tape was removed. Tape covering the contacts can prevent detection. Follow the access/installation illustrations in PDF80–81 and avoid touching contacts/nozzles.
  3. To exit, install both correct cartridges in their matching color/icon slots until seated, then close the access door. Printing after new-cartridge installation can prompt alignment; follow the actual screen.
  4. Leave packaging/tape intact until ready to install. An unprotected removed cartridge begins drying, so reinstall it as soon as possible. Shut down with the power button and wait for its light to go out.
ItemCheck
One installed + mode messageThis is a documented operating mode. It is not the same condition as two installed cartridges with one reporting low ink; mode availability alone does not guarantee every color/photo result.
Two installed + mode messageFirst check protective tape, correct slots and seating. The message alone does not prove a driver fault or identify one defective cartridge.
Device output good, PC-only failureCommon comparison: use the existing device quality report · alignment/cleaning guidance · this ENVY 7645 driver guide and compare the actual queue/connection. Changing cartridge mode does not validate PC installation.

Manual PDF 80 · Manual PDF 81 · Manual PDF 83 · Manual PDF 86

The official PDF was retrieved again on 24 October 2026 and five relevant complete pages were visually reviewed. Add six to the printed page number for this PDF. These are series-manual procedures for 7645/E4W44A; current OS/CPU/software compatibility and physical cartridge/print tests were not verified.

Photo paper does not feed: distinguish photo and main trays

The ENVY 7640-series manual linked for this exact ENVY 7645 shows separate photo, output and main paper trays. Match the physical tray, loaded paper and print settings before diagnosing a driver failure.

  1. Pull out the photo tray, move the width guides outward and remove previously loaded media. If the photo tray is not visible, the manual directs removal of the output tray to reach it.
  2. Place a stack of photo paper in the photo tray with its print side down. Slide it forward until it stops.
  3. Move the width guides to the paper edges and push the photo tray back in.
  4. On the printer display, change or retain the paper settings to match the actual stock. In the intended print job, also check the selected printer, paper size and type.

For full-size paper, use the main paper tray: short edge first, print side down, stack forward to the stop, guides at the edges, then push the tray in and match the display settings. Use one paper type per tray and avoid overloading or curled, wrinkled or damaged stock. This section does not assign an unverified photo-tray size or sheet capacity.

The historical manual uses Paper/Quality → Media for paper type and Advanced → Paper Size for size in the Windows printer properties. Names vary by application and driver; do not assume the current HP app has the same menus. After printing, remove unused photo paper and store it so it does not curl.

Compare the independent print-quality report with the intended photo job. If the device prints correctly but the computer job fails, compare its queue, size and type using the same ENVY 7645 driver guide. A physical jam follows the separate paper and ADF jam guidance.

Photo tray 11 / PDF17 · Main tray 12 / PDF18 · Photo printing 20 / PDF26

Verified 20 October 2026 from c04426138: printed pp3,10–12,20 / PDF9,16–18,26; six complete selected pages including the series cover were visually reviewed. The PDF hash matches the previously verified exact-model manual mapping. HP model support/download HTML requests timed out here, so earlier identity and software dates are retained. No physical loading, current package/CPU compatibility or new fault code was tested.

Print memory-device photos: front port, preview and removal

The model-linked series guide documents direct photo printing separately from PC jobs. Load suitable photo paper in the photo tray first.

  1. Prepare the photo tray and insert the memory device into its matching front slot/port.
  2. Choose a photo on the display, then Continue.
  3. Set the number of photos.
  4. Use Edit for brightness, crop or rotation; Print Settings offers red-eye correction and Photo Fix.
  5. Continue to preview the selection.
  6. Choose Print to start.

Removing an accessed USB drive risks file damage. Wait until its USB-port light stops blinking before removal; preserve existing files.

PathWhat to check
Front memory deviceCompare the preview, file and printed photo; review photo-tray loading.
Rear PC USBUse the computer USB/queue checks for this separate connection path.
PC-only failureIf direct photos work and PC jobs fail, compare connection, queue and media settings in this model’s driver guide. This does not prove a driver fault.

Front parts: printed3 / PDF9 · Rear parts: printed4 / PDF10 · Memory-device photos: printed20 / PDF26

Checked 28 October 2026: the freshly retrieved 197-page c04426138 PDF matches the earlier exact ENVY 7645/model6779508 mapping by hash. Four whole pages were reviewed: cover and PDF9/10/26. Current product/driver HTML requests timed out; earlier model/OS verification dates remain. File-format, storage-capacity, current-app and physical-print compatibility were not newly tested.

Internal print jams versus originals

For an internal print jam, switch off with the power button and follow the access-door/paper-path-cover diagrams. Do not pull paper from the front or touch the carriage cable; remove torn remnants and refit the cover. An ADF original jam uses its own feeder cover, not the print-paper route. Manual p.93 (PDF 99) · Manual p.94 (PDF 100) · Manual p.95 (PDF 101)

ADF original jam: feeder cover, torn pieces and latch

Printed pp.95–96 give a separate document-feeder path. The four items below summarize the three official steps plus the torn-paper caution. Keep the preceding printed-paper removal sequence separate from ADF recovery.

  1. Lift the document-feeder (ADF) cover, distinguishing it from the scanner lid and cartridge door.
  2. Gently pull the jammed original out of the rollers.
  3. If the sheet tears, check the rollers and wheels for remaining pieces. Leftover fragments can cause another jam.
  4. Close the document-feeder cover and press firmly until it snaps into place.

Official ADF start: printed p.95 / PDF p.101 · Removal, torn-paper caution and cover latch: printed p.96 / PDF p.102

ConditionCheck the matching path
ADF original jamUse the feeder cover/roller path above. Reinstalling a PC driver does not remove a physically jammed original.
Printed-paper jamUse the existing printed-paper jam guidance for the lower/internal print path. Keep its printer-tilting instructions separate from the ADF procedure.
PC-only scan transfer failureIf originals move normally and only transfer to the computer fails, compare scan components/connections and this ENVY 7645 driver guide. This is a common host-side comparison.

Original orientation and guides · Compare printed-paper jams

Avoid repeatedly starting scans into an uncleared paper path. If the original cannot be removed easily or jams recur, record the full message/location for HP support. These are common handling checks, not a new error code or an automatic recovery command.

ADF evidence checked 27 October 2026: the freshly retrieved official PDF matches c04426138 previously linked by exact ENVY 7645 support. Earlier model, software, original-loading and contact-cleaning dates remain unchanged. No physical jam removal, scanning or settings change was performed.

Scan originals: glass face-down, feeder face-up

On the glass

  1. Raise the glass lid.
  2. Set the image face-down at the glass’s front-right corner.
  3. Lower the lid again.

In the document feeder

  1. Move the feeder’s width guides apart.
  2. Insert the document with the image facing upward.
  3. Bring both guides to the paper edges.

For several pages in one file, the guide starts scanning from printer software, rather than the panel’s Scan command.

Original-loading diagram: printed 15 / PDF 21 · Multi-page scan tip: printed 46 / PDF 52

CaseCommon comparison
Image missingCommon comparison: match the selected input source with the loaded original.
PC transfer onlyCommon comparison: check the installed scanning component and this exact model’s software.

Computer-scan checks · ENVY 7645 driver guide

Verified 22 October 2026: c04426138, printed 15/46 = PDF 21/52. Earlier model, software, photo-tray and sleep evidence keeps its dates. No physical scan or settings change was performed.

Scan to Computer

The manual requires recommended HP software, a working connection and, on Windows, running printer software. If disabled, its Scan → Manage Scan to Computer → Enable route restores the feature in that software. On the printer, Scan → Computer chooses the destination. Match this to the installed version rather than assuming all modern apps share its menus. Missing scan software leads to This model driver guide; successful printing alone does not prove scanning is configured. Manual p.41 (PDF 47)

Evidence checked 2026-10-12: exact ENVY 7645 manual listing maps c04426138, 197 PDF pages. Printed numbers are six lower than PDF positions. Current Windows 11 listings are separate from the older manual. No installer downloaded or run.