This English quick guide is based on the Korean catalog. Confirm model-specific compatibility and installation details on the manufacturer’s official page.
Download MCP20 driver
- Match the full model number on the device label, including suffixes.
- Check your operating-system version and architecture on the official support page.
- Cancel pending print jobs before replacing an existing driver.
- Follow the manufacturer’s instructions for power, USB, and network connections.
Model and driver source
This guide is for the 58 mm direct-thermal receipt/pos printer in the mc-print2 family with usb-b and ethernet; not mcp20b/mcp21lb, wi-fi, bluetooth, usb-a, ios usb, steadylan or a multifunction device model Star Micronics MCP20. The download button opens the official Star Micronics support page in this window. The manufacturer’s page is authoritative for the available driver packages and their current compatibility.
Operating-system and download checks
The Korean catalog lists these systems for checking: The actual Star Windows Software Full 3.11.0 (272 MB, updated 2026-07-23) lists MCP20 and Windows 11 64-bit/ARM64, excluding IoT Enterprise. Older Windows versions in generic installation help are not current-package support. Check separate actual files before assuming Mac/Linux versions or CPU support.. Select your exact operating system and version on the official page. If your version is not offered, do not install a package intended for a different system.
Connection and installation
- Check rear-label/self-print MCP20, OS/CPU, rights, regional terms, thermal paper, cables and preserved POS/queue/network settings.
- Complete the compatible Windows driver installation before USB connection: extract Full ZIP, run setup/Setup; follow the separate EXE instructions if choosing that package. Then power on, attach USB-B, confirm the real automatically added queue and test print. The current file notes the powered-off device may not appear in Windows Devices and Printers.
- For Ethernet, use the same approved LAN and actual address. Self-print with paper loaded: power off, hold FEED, press/release power and release FEED when printing begins. Read Current IP Parameters Status.
- Printer Utility: actual model, Ethernet, Search Network or confirmed IP, select/save device. Windows Printer Queue Management: Install Driver, Add and Test Print. The generic Wi-Fi guide title does not make MCP20 wireless.
- Ask the administrator for an appropriate persistent IP/subnet; preserve settings, do not copy example IPs or disable protections.
Troubleshooting
For USB pre-connection recognition errors follow the model FAQ's specific device recovery, not mass device removal. Check LAN ends/router/cable and real IP: unlit network LED means physical-link failure; blinking indicates IP acquisition failure. For blank receipts check thermal paper and roll orientation; close both sides of the cover. If self-print works, check POS application/real queue/port/paper configuration. Do not block the outlet. Consult exact-model FAQ/service for persistent faults.
Frequently asked questions
Where should I download the driver?
Use the official manufacturer page linked in the download panel above.
Can I use a driver for a similar model?
Do not assume it is compatible. Confirm the full model number and package on the manufacturer’s page.