This English quick guide is based on the Korean catalog. Confirm model-specific compatibility and installation details on the manufacturer’s official page.
Download PictureMate PM-401 driver
- Match the full model number on the device label, including suffixes.
- Check your operating-system version and architecture on the official support page.
- Preserve working queues, ports, media settings and other users' jobs; inspect only your own failed work.
- Follow the manufacturer’s instructions for power, USB, and network connections.
Model and driver source
This guide is for the compact colour photo inkjet, print only. usb pc, 2.4ghz wi-fi and wi-fi direct; no ethernet, scan, copy or fax. distinguish pc usb from external-device usb. model Epson PictureMate PM-401. The download button opens the official Epson support page in this window. The manufacturer’s page is authoritative for the available driver packages and their current compatibility.
Operating-system and download checks
The Korean catalog lists these systems for checking: Verified 8 October 2026 on exact Korean PM-401 support. Actual Windows print file: 10/11,7/8/8.1/Vista/XP 64-bit, Server2008 64-bit/2012. Mac OS15 selected and GO: actual print file lists OS X10.6.x–10.15.x,11.x,Mac12–15. Do not infer ARM/Linux/32-bit/newer OS from menus. Check CPU, region, file and terms.. Select your exact operating system and version on the official page. If your version is not offered, do not install a package intended for a different system.
Connection and installation
- Check exact model, OS/CPU/rights, paper and ink. Preserve existing queues, ports and jobs. Do not turn off or open cover during initial ink charging. Reboot only when requested.
- USB: follow official model installer prompts; connect directly to PC USB port, not external-device port. Connection-change setup uses Change connection method only then USB connection. Match actual PM-401 queue/USB port and media; test a small print.
- Wi-Fi: home Wi-Fi Setup / Wi-Fi(Recommended) / OK / Wi-Fi Setup Wizard, actual approved SSID and password. Use accessible same 2.4GHz network. Direct is separate and uses actual displayed credentials; no Ethernet procedure.
Epson PictureMate PM-401 not printing: check possible causes
Features and interfaces vary by model. This is a general diagnostic sequence; confirm Wi-Fi, scanning, AirPrint and error-code instructions in the model manual.
| Possible cause | First checks | Help |
|---|---|---|
| Device, paper or supplies | Check the device display and supported self-test. | Check steps |
| USB detection and cable | Compare cable and port, then follow the model installation sequence. | Check steps |
| Offline or network address | Check the supported connection method and current address. | Check steps |
| Print queue or spooler | Check the first failed job and queue pause status. | Check steps |
| Model, driver or OS mismatch | If the connection works but computer printing fails, match the model and OS. | Open this model driver guide |
| Blank pages or quality settings | Compare device-only and computer output. | Check steps |