This English quick guide is based on the Korean catalog. Confirm model-specific compatibility and installation details on the manufacturer’s official page.
Download OfficeJet Pro 9010 driver
- Match the full model number on the device label, including suffixes.
- Check your operating-system version and architecture on the official support page.
- Cancel pending print jobs before replacing an existing driver.
- Follow the manufacturer’s instructions for power, USB, and network connections.
Model and driver source
This guide is for the multifunction printer model HP OfficeJet Pro 9010. The download button opens the official HP support page in this window. The manufacturer’s page is authoritative for the available driver packages and their current compatibility.
Operating-system and download checks
The Korean catalog lists these systems for checking: Windows, macOS. Select your exact operating system and version on the official page. If your version is not offered, do not install a package intended for a different system.
Connection and installation
- Open the official support page and choose the matching model and operating system.
- Download the manufacturer-provided package and follow its installation prompts.
- For USB, connect the cable when the installer requests it. For wired or wireless networking, use only connection methods supported by this model and keep the computer and printer on the appropriate network.
- Print a test page and, if applicable, test scanning separately.
Compare device reports before reinstalling
Device-generated reports avoid the computer print queue. A successful report does not certify every scan or network function; compare the relevant report below.
- Tap or swipe down the top tab to open the Dashboard.
- Open Setup → Reports.
- Select the report to print; labels depend on the display language.
| Check | Meaning and next check |
|---|---|
| Status | Printer Status Report contains device and cartridge information plus recent events. Compare it with the exact displayed message. |
| Network | Network Configuration Page shows current network settings. The manual says the nearby-wireless list is absent when wireless is off or Ethernet is in use. |
| Quality | Print Quality Report helps compare the printing system with application or image settings. Follow the quality check below. |
Wireless testing uses Wireless settings
- From Dashboard, choose Wireless → Settings.
- Choose Print Reports.
- Print Wireless Test Report and read its test results and diagnostic messages.
This report checks wireless status, addresses and connection diagnostics. Compare whether the PC and printer share the same network/subnet. Different SSID names alone do not establish a different subnet, and a working wired connection need not be disconnected.
Inspect the printed colour blocks
- Load unused plain white Letter, A4 or Legal paper in the input tray.
- Choose Dashboard → Setup → Reports → Print Quality Report.
- Inspect blue, magenta, yellow and black blocks for streaks or missing ink; also consider low ink.
- If the blocks are defective, follow Setup → Printer Maintenance → Clean Printhead onscreen. Contact HP support if cleaning does not resolve the problem.
This procedure does not specify a fixed cleaning count or waiting period. If the device report is good but one application prints poorly, compare the image, media and colour settings as common PC checks.
Distinguish five blue wireless-light states
| Check | Meaning and next check |
|---|---|
| Steady | Wireless is connected; this alone does not prove every app or scan job works. |
| Slow / pause | Wireless is on but not configured. Distinguish this clear-pause pattern from ordinary slow blinking. |
| Slow blink | Wireless is on but not connected. Compare signal range and the wireless test report. |
| Fast blink | A wireless error is present. Read the specific message on the display. |
| Off | Wireless is off. This alone is not evidence of failed USB or Ethernet operation. |
| Check | Meaning and next check |
|---|---|
| PC only | Common PC check: compare actual OS/files in this 9010 driver guide and inspect the queue. |
| Link | Wireless test results and current network settings should be compared. |
| Device quality | Device colour blocks that are defective point to a different check from merely reinstalling a PC driver. |
HP OfficeJet Pro 9010 not printing: check possible causes
Print over Wi-Fi Direct without a router
Wi-Fi Direct connects your device to the printer and does not provide internet access. If you are printing through a router instead, use the wireless test report to check that connection.
- Swipe down from the top of the printer screen to open the Dashboard. Open Wi-Fi Direct → Settings and turn Wi-Fi Direct on if it is off.
- In your mobile print picker or the Windows Wi-Fi list, choose the name shown on the printer, such as DIRECT-**-HP OfficeJet Pro 9010. If asked for a Wi-Fi password, use the Wi-Fi Direct password shown on the printer. If the printer is missing from the mobile print picker, join its DIRECT network in the phone's Wi-Fi settings first, then return to the print app.
- If Connection Method is set to Manual, approve the request on the printer or enter the PIN when the device prompts for it. The PIN shown during pairing and the network password answer different prompts.
If you previously installed the printer by USB on Windows and your HP printer software offers Tools → Device Setup & Software, choose Connect a new device → Wireless. HP's guide says to avoid Convert a USB connected printer to wireless for Wi-Fi Direct. If the software is missing or the printer is not found, check the official 9010 driver guide for your OS.
HP guide: Wi-Fi Direct and approval · Mobile and Windows setup · Previously installed by USB
Features and interfaces vary by model. This is a general diagnostic sequence; confirm Wi-Fi, scanning, AirPrint and error-code instructions in the model manual.
| Possible cause | First checks |
|---|---|
| Device, paper or supplies | Check the device display and supported self-test. Check steps |
| USB detection and cable | Compare cable and port, then follow the model installation sequence. Check steps |
| Offline or network address | Check the supported connection method and current address. Check steps |
| Print queue or spooler | Check the first failed job and queue pause status. Check steps |
| Model, driver or OS mismatch | If the connection works but computer printing fails, match the model and OS. Open this model driver guide |
| Blank pages or quality settings | Compare device-only and computer output. Check steps |
Official manual and this verification
HP OfficeJet Pro 9010 series guide · Exact 9010 support route
Checked 29 October 2026: reports, wireless testing, quality and light states in the 216-page PDF. PDF page 183 is printed page 177. It bears copyright 2020; no latest-revision claim is made. Manual verification is separate from current driver installation on a specific OS/CPU.