This English quick guide is based on the Korean catalog. Confirm model-specific compatibility and installation details on the manufacturer’s official page.
Download MG5620 driver
- Match the full model number on the device label, including suffixes.
- Check your operating-system version and architecture on the official support page.
- Cancel pending print jobs before replacing an existing driver.
- Follow the manufacturer’s instructions for power, USB, and network connections.
Model and driver source
This guide is for the colour inkjet print/copy/scan multifunction printer with automatic duplex, hi-speed usb and ieee 802.11b/g/n wireless lan; no ethernet, fax or adf is inferred model Canon MG5620. The download button opens the official Canon support page in this window. The manufacturer’s page is authoritative for the available driver packages and their current compatibility.
Operating-system and download checks
The Korean catalog lists these systems for checking: The exact support page says MG5620 is retired and support/driver-content updates have ended. The remaining actual Print Driver and Scan Utility Installer 1.01 (26.20 MB, mp68-win-mg5600-1_01-ejs.exe, detail release 2023-11-14) lists Windows 11, Windows 10/8.1/8/7 32/64-bit, Vista SP1 or later 32/64-bit and XP SP3 or later. History adds Windows 11/10 and fixes SCAN after Sleep/Standby. Availability is not a promise of future updates. The old Full package, XPS and generic menus are separate; no ARM, Server, Linux or current Mac file support is inferred. Legacy availability does not guarantee security support.. Select your exact operating system and version on the official page. If your version is not offered, do not install a package intended for a different system.
Connection and installation
- Confirm MG5620, OS/architecture, rights, region, retirement conditions, saved queues/jobs/SSID, ink/paper/power and USB data cable. Read actual package terms.
- Run the compatible official MP EXE; self-extraction starts installation. Windows USB guidance keeps USB disconnected until prompted, selects USB Connection and connects/powers on at Printer Connection.
- Finish without cancelling or unplugging during detection, verify the actual MG5600-series queue/USB port/paper and test print/scan separately. Restart only if requested.
- The model-specific wireless guide uses Wireless LAN Connection, Access Point Connection, printer Wireless LAN setup, Other Methods, Other setup, Cableless setup and OK when the compatible official setup offers that route.
- Windows XP cannot use Cableless setup in this guide: use Standard setup with the actual SSID/password instead. Do not copy MG5520 HOME/WLAN or another model WPS button sequence. Old Full-package wizard screens do not guarantee current MP 1.01 screens.
- Use the same approved LAN/network segment and actual compatible installer discovery, then finish and test printing/scanning. Check isolation policies with an administrator rather than disabling all firewalls. No Ethernet or unverified current Mac setup is promised.
Canon MG5620 not printing: check possible causes
Features and interfaces vary by model. This is a general diagnostic sequence; confirm Wi-Fi, scanning, AirPrint and error-code instructions in the model manual.
| Possible cause | First checks | Help |
|---|---|---|
| Device, paper or supplies | Check the device display and supported self-test. | Check steps |
| USB detection and cable | Compare cable and port, then follow the model installation sequence. | Check steps |
| Offline or network address | Check the supported connection method and current address. | Check steps |
| Print queue or spooler | Check the first failed job and queue pause status. | Check steps |
| Model, driver or OS mismatch | If the connection works but computer printing fails, match the model and OS. | Open this model driver guide |
| Blank pages or quality settings | Compare device-only and computer output. | Check steps |